Returns & Exchanges
At Alpha Apparel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging and drop off the parcel at any authorized shipping carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 10 business days to your original payment method.